Email: sales@ausbow.com.au
Telephone: (08) 8555 5888
International: +61 8 8555 5888

Terms and Conditions of sale for internet customers

Important - please read!


General
While every care is taken to ensure accurate descriptions, AUSBOW INDUSTRIES accepts no responsibility for misinterpretation. Prospective customers are advised to query anything which is unclear. AUSBOW INDUSTRIES is happy to give advice without obligation to purchase.

Prices

Unless otherwise expressly stated, all prices are Retail in Australian dollars and include Australian Goods and Services Tax (GST). Non-Australian customers are requested to ask for prices which are exclusive of Australian GST.

Dealer prices are available upon request for EXCALIBUR products. Most other products are sold to end-users at ex-factory prices.

All prices are subject to change without notice.

Payment Terms

For Australian customers payment terms are COD, electronic funds transfer, BANKCARD, MASTERCARD or VISA unless as otherwise arranged.

Payment Terms for overseas customers are International Bank Draft, Telegraphic Transfer, MASTERCARD or VISA pre-paid before shipment, unless as otherwise arranged. All payments must be in AUSTRALIAN DOLLARS. Remittances in foreign currency can not be accepted.


1. EXCALIBUR Crossbows

Warranties & Disclaimers
EXCALIBUR crossbows are warranted against manufacturing defects for a period of five years from purchase date. After that period, warranty may be given at EXCALIBUR's discretion for the lifetime of the original owner. The warranty for limbs/prods is 12 months and there is no warranty for consumable items such as strings or arrows.

Freight, Postage and Packing
Any postage or freight allowances stated refer to Australia. All domestic parcels will be consigned via post. Allow $15 postage and pack for posted goods, unless as otherwise agreed.
Overseas customers are requested to ask for quotations. Unless otherwise stated all overseas parcels will be sent via Air Mail. It is recommended that all overseas consignments be insured.

Product Availability
EXCALIBUR products are usually ex-stock

2. CONTENDER Crossbows and Composite Crossbow limbs

Warranties & Disclaimers
All Southern Cross-Bows products are manufactured by skilled craftsmen.
All parts, except prods and parts manufactured by other parties are conditionally warranted for a period of 24 months from date of purchase against defective workmanship and/or materials.
Composite prods are conditionally warranted against defective workmanship and/or materials for a period of 6 months from date of purchase. This warranty is void if FASTFLITE (or KEVLAR) strings are used in conjunction with composite fibreglass and wooden prods. Only DACRON( strings are recommended for use with composite prods.
Those parts supplied by Southern Cross-Bows made by other parties are subject to the warranty provisions of the source company.
Southern Cross-Bows reserves the right to revoke this warranty, either in full or in part, subject to the consumer laws of countries of sale.
No warranty is offered for consumable items such as bolts and strings.
Southern Cross-Bows will accept no liability for personal accidents caused to first, second or third parties as a consequence of either misuse or mechanical failure of crossbows manufactured by Southern Cross-Bows, whatsoever.

Freight, Postage and Packing
Any postage or freight allowances stated refer to Australia. All domestic parcels will be consigned via post. Allow $15 postage and pack for posted goods, unless as otherwise agreed.
Overseas customers are requested to ask for quotations. Unless otherwise stated all overseas parcels will be sent via Air Mail. It is recommended that all overseas consignments be insured.

Product Availability
CONTENDER crossbows are assembled to custom order. Delivery lead time is typically 4 weeks.
Composite crossbow prods unless in stock have a nominal 2 week lead time.

Specify when ordering
Prod weight (if appropriate), left hand or right hand, colour of metal work, accessories required

3. WOOMERA Longbows and Longbow Staves

Warranties & Disclaimers
All bows are made by a master craftsman, by hand, and are conditionally warranted for 12 months from date of purchase against defective workmanship and/or materials. AUSBOW INDUSTRIES reserves the right to revoke this warranty, either in full or in part, if in our opinion the fault was caused through misuse.

Freight, Postage and Packing
Longbows are unable to be posted via Australia Post so all domestic orders will be sent via TNT road freight unless otherwise advised. Allow $18 for freight unless otherwise agreed.
Unless otherwise stated, all overseas parcels will be consigned via Air Freight. It is recommended that all overseas consignments be insured.

Product Availability
Longbow leadtime is nominally 4 weeks.

Specify when ordering
Length, draw weight within 3lbs either side of nominal, Right or Left Hand, handle timber preference and delivery instructions.

4. Bow Making Requisites and Kits

Warranties & Disclaimers
All AUSBOW INDUSTRIES longbow kits and blank staves are conditionally warranted against defective materials and workmanship for a period of 12 months from the date of purchase. Please note that epoxy glue packs have a finite shelf life as indicated by any "Use by" date on the pack. AUSBOW INDUSTRIES reserves the right to determine the extent of reparation (if any) on any claim, and cannot warrant construction and/or finishing work done by others.

Freight, Postage and Packing
Any postage or freight allowances stated refer to Australia. All domestic parcels will be consigned via post. Allow $15 postage and pack for posted goods, unless as otherwise agreed.
Overseas customers are requested to ask for quotations. Unless otherwise stated all overseas parcels will be sent via Air Mail. It is recommended that all overseas consignments be insured.

Product Availability
Unless as otherwise stated, orders are usually shipped within 2 working days, unless raw materials or parts are not in stock.

Specify when ordering
Proposed length and draw weight @ 28 inches, handle timber perference (if required) and shipping instructions.


Important Crossbow information for Australian Customers

Amended legislation concerning crossbows has been introduced in most Australian States. In most eastern Australian states, crossbows have been moved from being CONTROLLED WEAPONS to now being PROHIBITED WEAPONS. THIS DOES NOT MEAN THAT THEY HAVE BEEN BANNED! This means that you now need a permit or a licence.

PLEASE READ ALL THE DETAILS BEFORE PURCHASING


Further Information

If you have any comments or want more information, please contact Ausbow Industries by using the Further Information form. You can contact us directly by phone, fax or email.

PAYMENTS - Direct Bank Deposit preferred. COD and Credit Cards (VISA, Mastercard), cheques and money order accepted.